Contact Information

We’d love to hear from you! Whether you have questions about your order, need assistance, or simply want to get in touch, we’re here to help.

We aim to respond within 24 hours during our opening hours.

Please don’t hesitate to contact us via:

E-mail address: support@shaora.com
Phone: +61 480 810 561

Store name: Shaora
Shaora is owned and operated by HSG Ecommerce, a company based in the Netherlands.

Warehouse address: 112 Ingles Street, Port Melbourne VIC 3207, Australia

Business name: HSG Ecommerce
Business Address: Familie van der Leerstraat 141
Postal code: 3075 PV
City: Rotterdam
Country: The Netherlands
KvK: 97914800

Customer Service Available Hours

Monday to Friday: 9:00 am – 5:00 pm (Melbourne time)
Saturday and Sunday: 10:00 am – 2:00 pm (Melbourne time)

We aim to respond within 24 hours during our opening hours.